Maintaina AppliTrack is a comprehensive app that helps you manage, monitor, and maintain home and office appliances — including air conditioners, refrigerators, UPS units, water filters, vehicles, and more. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application and any related services (“Services”).

1. Consent

By installing or using Maintaina AppliTrack, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the app.

2. Information We Collect

Maintaina AppliTrack is designed to be practical and transparent. Depending on how you use the app, we may process:

• Appliance Details (stored on your device): Names, categories (e.g., AC, refrigerator, UPS, water filter, car), purchase dates, lifespan, model information, and optional notes you enter for each appliance.
• Service & Maintenance Data: Last service date, next calculated service date, remaining days, type of service performed, and notes. This allows the app to show you when maintenance is due and keep a history log.
• Energy Usage Data: Monthly energy consumption entries that you add per appliance (for example, kWh per month). This powers charts and summaries to help manage electricity usage.
• Health Score & Charts: Internally computed health scores or progress bars derived from lifespan, usage, and service intervals. These values are calculated locally from the data you provide.
• History Log: Records of past appliances, service events, and energy entries so that you can review long-term maintenance and usage trends.
• Settings & Preferences: Dark mode preference, notification settings, chart options, and other configuration values stored on your device.
• Support & Feedback Data: When you contact us (for example, through a feedback form or email), we may collect your name, email address, the content of your message, and any screenshots or attachments you choose to share.
• Optional Analytics & Crash Information: In some cases, anonymous and aggregated usage metrics or crash data may be collected (for example, which screens are used most or whether the app crashes on certain devices). This data does not include the specific details of your appliances or energy records.

3. How We Use Your Information

• To provide core functionality: appliance management, service reminders, health scores, energy charts, and history logs.
• To calculate next service dates and remaining days based on last service and defined lifespan.
• To generate visualizations such as energy usage charts and health progress bars.
• To create PDF reports of appliance details and service history when you request an export.
• To send reminders and notifications about upcoming or overdue maintenance when enabled.
• To respond to support requests, feedback, or feature suggestions you send us.
• To improve app stability, performance, and design using anonymous usage data and crash reports.

4. Data Storage & Security

Appliance data, service records, energy usage, history, and settings are stored primarily on your device. If your device is configured to use cloud backups (such as iCloud or other system-level backups), this data may be included in those backups under your provider’s terms.

Any information you send to us via email or support channels is stored in our email or support systems. We use reasonable technical and organizational measures to protect this data, but no method of transmission over the internet or electronic storage is completely secure.

5. PDF Reports & Sharing

When you export PDF reports from Maintaina AppliTrack, the report is generated from data stored on your device. Once exported, the file is under your control. If you choose to share or store it using email, messaging apps, or third-party cloud services, it will be subject to those services’ privacy policies and security practices.

6. Third-Party Services

We do not sell or rent your personal information. We may use limited third-party services such as:

• Analytics tools to understand general app usage in aggregated form.
• Crash-reporting tools to identify issues and improve stability.
• Email or helpdesk providers to manage feedback and support requests.

These providers act on our behalf and may process limited data only for the purposes described above, subject to their own terms and applicable data-protection laws.

7. Children’s Privacy

Maintaina AppliTrack is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal data through the app or support channels, please contact us so we can remove it.

8. Your Choices & Controls

• Manage appliance data: You can add, edit, or delete appliances, service records, and energy entries at any time from within the app.
• Notifications: You can enable, customize, or disable maintenance reminders in the app or your device notification settings.
• Appearance: You can switch between light and dark mode or follow your system appearance settings.
• Analytics & crash reports: Where supported by your device, you can adjust system-level permissions for sharing analytics or crash data.
• Support communication: You may request the deletion of past email correspondence or support tickets you have sent us.

9. Data Retention

Appliance data, history logs, and energy usage remain on your device until you delete them or uninstall the app. Support emails and related records are retained only as long as necessary to assist you and to comply with legal or regulatory obligations.

10. International Use

If you access or use Maintaina AppliTrack from a country different from where our services are primarily operated, your information may be processed and stored in a region with different data-protection laws. By using the app, you consent to this processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements, new features, or legal requirements. When we make changes, we will update the “Effective date” at the top of this page and, where appropriate, notify you via the app or other channels. Your continued use of the app after changes take effect means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how Maintaina AppliTrack handles data, please contact us: